How does electronic delivery of articles work?
All new ILLiad user accounts are configured to receive articles electronically by
If you do not wish to receive
documents electronically, please contact your ILL office to request that your article delivery method be changed.
Users will be notified via e-mail when requested
articles are available for viewing. To view electronic
document(s), logon to ILLiad, click on the Electronic
under View/Edit, and click on the View link for the document you wish to view. Clicking on the Transaction Number link will display details of your request.
The documents will be
in PDF format, so you will need to have Adobe Acrobat Reader
(version 4.0 or higher) installed in order to view them. All
library and computer lab workstations already have this software
loaded. If you need to download or update Acrobat Reader
on your personal workstation, you can do so for free via the Adobe® download
Electronic documents will be available
via ILLiad for 30 days or until they are deleted by the user, whichever
is earlier. If you accidentally delete an article that has been posted less than 30 days, contact your library's ILL office immediately to restore access to the article.
Please note that we may not
be able to deliver all article-length documents electronically. When electronic
delivery is not possible, we will notify users via e-mail that a paper
copy of the requested item is available for pickup at their usual location.